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Posted on: July 28, 2016

Know How To Properly Report Power Outages To The City

What should you do when a power outage occurs? First, check to see if your neighbors have power or if the street lights are still working.

If they are, check your electrical panel for a blown fuse or tripped circuit breaker. If the power still is out during normal business hours, call the Geneva Public Works Department Electric Division at 630-232-1503 or report the concern online via our website at www.geneva.il.us. Take note, Public Works is open between 7 a.m. and 4 p.m. Monday to Friday.

If the outage occurs after-hours or on the weekend, call the Geneva Police Department
non-emergency number at 630-232-4736. Police will report the outages to the Electric Division. This is more effective than using our online request tracker, which is not monitored 24 hours a day.

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