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What if I dispute a charge on my City utility bill?
If you have a discrepancy on your bill, please notify the Finance Division staff prior to the next billing date by calling 630-232-0854 Monday through Friday between 8 a.m. and 5 p.m. Our staff will be happy to help resolve the situation accordingly.

Finance Division

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1. How do I start and/or stop my utility (electric, water and sewer) service?
2. How do I pay for my utility bill?
3. I received a yellow "Past Due Notification Letter," can I make payment arrangements?
4. My utility service has been disconnected, what should I do?
5. What if I dispute a charge on my City utility bill?
6. What are the current electric rates?
7. What are the current water and sewer rates?
8. How do I check my water usage?
9. How do I check for water leaks?
10. Who are the utility service providers within City of Geneva?
11. What is the cost of recycling?
12. Who provides garbage pickup service?
13. What is the City of Geneva Giving Program?