Phase 5 - The 'New Normal'

Downtown Outdoor Patio

The State entered "Phase 5" June 11.

Businesses, restaurants, recreational activities, spectator events, and festivals can operate at full capacity. Masks are not required for fully vaccinated people unless in public transportation or inside health care settings, schools, and daycare facilities. Those that are not vaccinated should wear a mask.  

Vaccine Information

Covid 19 Vaccine

The Kane County Health Department has the latest information regarding local COVID-19 vaccination efforts, including opening mass vaccination sites in Batavia and throughout the region.

The Illinois Department of Public Health also has put together a vaccine online dashboard and FAQs document

Business Information


The City Council has authorized an extension to expand outdoor seating on public and private property until Dec. 31, 2021. Restaurants and bars that wish to continue with the use of public property must submit a temporary license agreement by July 2. Beginning on July 1 on-street parking spaces may no longer be reserved for curbside service. For more info, check the City's COVID-19 resources for Geneva businesses.

City Offices Are Open

COVID 19 Mask Guidelines

Geneva’s City facilities have reopened to the public as of June.

The public is encouraged to conduct business virtually, over the phone, email, or U.S. Mail when possible. Residents can pay utility bills online, call the Finance Department at 630-232-0854, use the mail, or utilize one of the City’s dropboxes (please no cash). People also can report non-emergency concerns and find a City staff directory online.

For those planning to visit a City building, facemasks are optional for people that are fully vaccinated. Masks are required for everyone over age 2 that have not been vaccinated. Scheduling appointments in advance with City staff prior to visiting would be appreciated.

Building Permits/Development Applications

The City’s Community Development Department continues to accept and review permits and development applications. The City’s Building Division, 109 James St. (south side of City Hall) is open. The City also introduced remote virtual inspections for some projects. Please review the department’s submission requirements. Questions can be directed to the City’s Building Division at 630-262-0280.

Commuter Parking

Union Pacific West Train Tracks

Daily fee parking in the City’s Third Street Commuter Parking Deck and Route 31 overflow parking lot will continue to be free until Oct. 1, 2021. Read the City Council's August resolution for more information, including details on quarterly permit parking.


With the State reopening as part of Phase 5, Geneva's community events are returning this summer. Stay tuned to the City's Upcoming Events web page for the latest details.

Fire Department Food Donations

Fire News - New Water Tower

To keep first-responders safe and healthy during the COVID-19 pandemic, the Geneva Fire Department is no longer able to accept homemade food donations from residents. Firefighters appreciate the community’s generosity but hate to see good food go to waste. The department would prefer people to support Geneva’s merchants and restaurants who can remain open per the state. The Fire Department’s temporary food policy restrictions are available to view online.

Garbage/Refuse Services

Lakeshore Recycling Systems Garbage Truck

All of the City’s refuse and recycling programs have returned back to normal service levels.

Kane County

Kane County's electronics recycling drop-off site in Batavia is open. Monthly collection events also have resumed.


Council Chambers

With the State reaching Phase 5, there will no longer be COVID-19 capacity limits at Geneva City Council or City advisory board meetings.

City Council, Committee of the Whole, Historic Preservation Commission, and Planning & Zoning Commission meetings will air live on Geneva Broadcast Network (Comcast Ch. 10, ATT U-Verse Ch. 99 and MetroNet Ch. 93) and also streamed live on the City’s YouTube channel. The City has posted guidelines online for public participation at upcoming meetings.

Meeting agendas will list any additional special instructions/protocols that may be in effect for that particular meeting. Check the City’s meeting calendar and Agenda Center for upcoming meeting dates.

Parks & Recreational Facilities

Please visit the Geneva Park District’s website for the latest recreational updates and available facilities.  

Public Works PSAs

Public Works News

Disinfecting wipes, regular wipes, baby wipes, paper towels and like items are not to be flushed down the toilet. Around the country, sewer systems are getting clogged and causing major problems. These wipes must be disposed of in the garbage because they do not break down in the sewer system. Let us all work together to make sure the City’s municipal service continues to operate.

Resident Resources

Mental Health Month

For residents needing emotional support related to the coronavirus pandemic, the State of Illinois has established a free Call4Calm mental health hotline.

The City’s Mental Health Board is highlighting the NAMI’s resource guide, Mental Health America, and other tips to Geneva residents to support mental health while our community adjusts to physical distancing and staying at home, perhaps more isolating than many are used to in their daily lives. The Illinois Department of Financial and Professional Regulation has developed a list of resources for residents, consumers and Illinois licensees impacted by COVID-19.

Unemployed as a result of the pandemic? Check out the State's "Get Hired" opportunities.

Last Updated: July 28, 2021

Across The Region

The City continues to monitor the latest coronavirus updates from the Centers for Disease Control, the Illinois Department of Public Health and Kane County Health Department.

Health experts are asking the public to educate themselves about the facts. In that effort, the City has highlighted resources from the three health agencies.  

Illinois Department of Public Health

For General Questions

Hotline: 800-889-3931

Email IDPH

IDPH website

Centers For Disease Control

CDC Updates

Subscribe For Email Alerts

CDC website

Kane County Health Department

KCHD website - Find the latest information on COVID-19 vaccinations, including scheduling appointments at the County's mass vax sites.