Pay My Utility Bill

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Have multiple utility accounts with City? Read instructions on how to add another address to your online account. If you pay your bill electronically, check out important messages you would have received if your bill had been mailed. 

Other Options To Pay

  • Call the Finance Department;
  • Sign up for auto-payment via bank account;
  • Use our City dropboxes;
  • Visit the Finance Department in person; or
  • Mail your bill (see FAQs for address)

Learn more about these payment choices in our FAQs.


Never be late or miss a payment again. You can sign up for automatic deductions from your bank account on the scheduled due date. Print and complete the Authorization Agreement for Auto Payment form to sign up, change or cancel your AutoPay information. Include a canceled check and mail to the City of Geneva Finance Department, 15 S. First St., Geneva, IL 60134. Please allow one billing cycle for Autopay to begin.

Privacy Policy

Read more about the City of Geneva’s privacy policy.

Credit Card Policy Change

As of 2018, the City of Geneva no longer accepts credit card payments that are $5,000 or higher. Questions can be directed to the City’s Finance Department.Accepted Credit Cards