Powering Up

"Power
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Jul 14

[ARCHIVED] Have A Fire Evacuation Plan In Place

The original item was published from July 14, 2025 2:06 PM to July 14, 2025 2:08 PM

Having fire evacuation plans for our homes, schools and workplaces is not just a good idea, it is essential.

A fire evacuation plan is a clear, step-by-step guide that tells you how to exit the building quickly and calmly in case of a fire. Geneva Fire Lt. Derek Johnston gives some helpful pointers to get you started in our "First Response" public education series.