Powering Up

"Power
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Dec 23

[ARCHIVED] How To Deter Porch Pirates From Taking Packages

The original item was published from December 23, 2025 8:55 AM to December 23, 2025 8:57 AM

With the convenience of online shopping, more people are having packages delivered to their homes than ever. This has also brought about an increase in package thefts.

Geneva Police Officer Kaley Smith highlights important safety tips to help prevent porch pirates from stealing your peace of mind in the latest episode of "First Response," our public safety education series.

For those who prefer to shop in person, Geneva Police also highlight the importance of protecting your valuables when out in public.

Tag(s): Porch Pirates, Holiday Shopping Safety, Geneva Police Department, First Reponse Blog