The utility service can be reconnected if your delinquent utility account balance has been paid in full (including penalties and reconnection fees) with cash, money order, certified check or credit card. Checks will not be accepted. Payments can be made in person at the Finance Department, 15 S. First St., or by calling 630-232-0854.
A reconnection fee will be assessed to your account based on the time/day service was reinstated:
- $75 between 7 a.m. and 2:30 p.m.;
- $150 between 2:30 p.m. and 11:59 p.m.; and
- $200 between midnight and 6:59 a.m., on a Sunday, or on a designated City holiday.
After business hours, payments can be made at the Geneva Police Department, 20 Police Plaza, or by calling 630-232-4736.