2. Residential Utility Account Move In Request

   When setting up an account, please keep in mind that the City needs two business days (Monday-Friday) to process requests. If you have any questions, please contact the Finance Department at 630-232-0854.

4. Addresses in the Mill Creek subdivision do not use City services. Any address with a direction in the number is not serviced by the City. Please contact the Finance Department if you have any questions.
6. Filer Email Address*
7. Filer Phone Number
9. Filer First Name
10. Filer Last Name
11. Relationship to Utility Account Holder
15. Closing Date/Lease Start Date*
    Closing Date/Lease Start Date
    We cannot go back in time to get a final read. Please allow two business days (Monday-Friday) for us to obtain a final read.
17. Service Address*

    Geneva, Illinois 60134

    Please be sure to include Suite/Apt/Unit number if applicable.

21. Utility Account Information

    The following information below will be associated with the utility account.

23. First Name(s)*
24. Last Name(s)*
26. Utility Account Email*
27. Phone Number*
29. Billing Information*

    1. E-Billing: Electronic Bill Option
    2. Mail my bill to my service address.
    3. Mail my bill to another address.
30. Type of Phone*

    What type of phone did you provide above?

    1. Cellphone
    2. Landline Phone
32. By checking this box, I agree to opt out of receiving a monthly paper utility bill and will receive a monthly notification through e-mail to view my utility bill on the City of Geneva utility bill portal. I confirm the e-mail address I provided under “Utility Account E-Mail” is valid and correct. I understand that I will receive an e-mail titled "City of Geneva - Congratulations on your eBill enrollment!" that will contain my account number. I understand that I will need to create an online profile or link this utility account to an existing online profile in order to view my bill through the online utility portal. *

    1. I agree to the E-Billing Agreement.
34. Billing Address
36. Billing Address 2
38. City
39. State
40. Zip
42. Relationship*
    -- Select One --HomeownerTenant/RenterLandlordProperty OwnerProperty Manager
44. Prior Geneva Resident

    Did you have a City of Geneva utility account in your name within the last 5 years?

    1. Yes, I have owned a Geneva utility account under my name within the last 5 years.
    2. No. I am a new resident or do not meet the criteria listed above.
46. Prior Geneva Address

    Please provide your prior service address that was under your name within the last 5 years.

50. Landlord Information

    If you are a tenant, please select "Tenant/Renter" in the relationship field and fill out the information below.

52. Landlord First Name
53. Landlord Last Name
55. Landlord Address (Address, City, State)
57. City
58. State
59. Zip Code
61. Landlord Phone Number
62. Landlord Email Address
66. Additional Information
68. Terms of Agreement*

    1. By clicking this box, I agree to the terms and conditions as set out in this application and in the Geneva City Code

    That this electronic signature is the legally binding equivalent to my handwritten signature and has the same validity and meaning. I will not, at any time in the future, repudiate the meaning of my electronic signature or claim that my electronic signature is not legally binding.

70. I acknowledge that this constitutes written application for utility service at the address above, pursuant to the Geneva City Code, 9-1-1A. Further, I acknowledge that I agree to pay all charges for services rendered as a result of this request. I understand and agree that failure to pay any amount due to the City of Geneva can result in discontinuation of services until such time as payment has been received.

Leave This Blank:


74. 1. Receive an email copy of this form.
75. Email address

    This field is not part of the form submission.

76. Submit

* indicates a required field