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When setting up an account, please keep in mind that the City needs two business days (Monday-Friday) to process requests.
If you have any questions, please contact the Finance Department at 630-232-0854.
Addresses in the Mill Creek subdivision do not use City services. Any address with a direction in the number is not serviced by the City. Please contact the Finance Department if you have any questions.
We cannot go back in time to get a final read. Please allow two business days (Monday-Friday) for us to obtain a final read.
If different from service address.
If you have had a Geneva utility account in your name within the last 5 years, please provide that service address.
By checking this box, you are agreeing to have your utility bills sent to your email account and will no longer receive a paper bill. Please make sure to provide an email address above.
If you are a tenant, please fill out the information below.
I acknowledge that this constitutes written application for utility service or termination of utility service at the address above, pursuant to the Geneva City Code, 9-1-1A. Further, I acknowledge that I agree to pay all charges for services rendered as a result of this request. I understand and agree that failure to pay any amount due to the City of Geneva can result in discontinuation of services until such time as payment has been received.
In compliance with Geneva City Code 9-1-1, I acknowledge that a service deposit is required at the time of application for utility service.
This field is not part of the form submission.
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