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Building & Zoning

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1. What is zoning?

The purpose of the City of Geneva Zoning Ordinance is to protect and promote the public health, safety, morals, comfort, and general welfare. This purpose is fulfilled through the establishment of zoning districts, development regulations, development review procedures, and performance standards. The City of Geneva is divided into 26 zoning districts. Each zoning district establishes a specific list of allowable uses and a set of lot and area requirements. Some zoning districts also establish specific development standards designed to protect the purpose and intent of that district.

2. What are Residential Areas 1 & 2? How are they different?

The City’s single-family residential properties are divided into two (2) areas, Residential Area 1 and Residential Area 2. Residential Area 1 consists of mature subdivisions that were recorded prior to January 1, 1989 and Residential Area 2 consists of newer subdivisions that were recorded after January 1, 1989. The City’s Zoning Ordinance imposes additional restrictions on new construction within Residential Area 1 to ensure that it is compatible with surrounding properties in terms of setbacks, lot coverage, height, floor area, and garage location. Properties located within Residential Area 2 are simply required to comply with the bulk regulations of the zoning district in which they are located.

3. How do I request a zoning verification letter?

A zoning verification letter may be obtained from the City Planner. Requests may be submitted by phone, fax, or email. All requests should specifically state the information that needs to be verified. Common inquires include, but are not limited to, the zoning of the property, the permitted uses for the zoning district, and the required setbacks for structures located on the property.

4. Can I subdivide my property?

The ability to subdivide a property depends on several factors. The lots created by the subdivision must comply with the minimum lot and area requirements for the district in which the property is located. If the proposed subdivision involves an existing structure that would remain after the division, the remaining structure must comply with the minimum lot and area requirements after the division and cannot create substandard conditions such as setbacks, lot coverage, and floor area ratio. All subdivisions must be able satisfy the requirements set forth in the City’s Subdivision Regulations including those established for sewage disposal, water supply, access, and traffic circulation.

5. Is my property conforming or nonconforming? What does this mean?

A conforming property complies with all of the regulations of the zoning district in which it is located. A nonconforming property does not comply with all of the regulations of the zoning district in which it is located.

A property may be nonconforming in regards to the use of the property, the size or location of buildings or structures on the property, or the size and configuration of the lot itself. Chapter 13 of the Zoning Ordinance establishes regulations for the treatment of buildings, structures, lots and land uses considered nonconforming and specifies circumstances and conditions under which nonconformities shall be repaired, enlarged, moved, restored or terminated.

6. Can I operate a business out of my home?

Home occupations are permitted uses in residential districts; however, these must be clearly incidental to the use of the dwelling unit for residential purposes. Home occupations in an accessory building require a special use permit. Home occupations must meet all of the following criteria:

Only members of the family occupying the premises shall engage in the home occupation.

No article shall be sold or offered for sale on the premises and no mechanical or electrical equipment shall be installed or maintained other than is customarily incidental to domestic use.

There shall be no exterior display, exterior sign, no exterior storage of materials, no other exterior indication of the home occupation or variation from the residential character of the principal building or any accessory building, and no offensive noise, vibration, smoke, dust, odors, heat or glare shall be produced, nor shall such home occupation create a parking or traffic problem.

No more than one vehicle associated with the home occupation shall be permitted on the premises.

7. How do I get a survey of my property?

If you do not have a plat of survey for your property you will need to contact a land surveyor to have one prepared. The City of Geneva does not provide surveys for private property.

8. How are setbacks measured?

Setbacks are measured from the property line. Setbacks are not measured from the edge of street pavement or the edge of easements on the property. The best way to determine the exact location of all of your property lines is to refer to a plat of survey or to have a land surveyor locate the actual property pins.

9. What are the allowed uses on my property?

Each zoning district establishes a specific list of allowable uses. Allowable uses are divided into two categories; either permitted or special uses. A use listed as “permitted” is considered to always be appropriate for the zoning district and does not require any special permission from the City Council. A use listed as “special” is considered to have characteristics that may create off-site negative impacts on allowable permitted uses within the zoning district and therefore requires a public hearing before the Planning and Zoning Commission and ultimate approval by the City Council.

10. How do I find out the zoning for my property?

The City of Geneva Zoning Map is available for review on this website on the Maps page. It may also be viewed or purchased by visiting the Community Development Department at City Hall, 22 South First Street in Geneva, Illinois. You may also contact the City Planner at (630)-232-0814 to find out the zoning of your property. Please provide the property’s address or a detailed description of the property’s location.

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Building Permits

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1. What are permits and why do I need one?

Permits are the way the City of Geneva regulates construction. The permit application review process and on-site inspections ensure that all construction in the City is safe. The safety of the occupants of buildings is the primary reason for having construction codes. The City of Geneva has adopted the International Residential Code, International Building Code, International Mechanical Code, State of Illinois Plumbing Code, and the National Electrical Code. There are also federal, state and local laws that govern construction.

Obtaining a permit is just the first step toward completing your project. During this step, you may need to submit plans to the department, provide copies of your plat of survey showing proposed improvements, and the type of construction you will be doing. Please check the appropriate information above to help you through this process.

Once plans are approved, the permit is issued and you will be required to build the project according to the approved plans. If any changes are made to the plans, they must be approved by the City's Building Division before the work is performed. Obtaining a permit and passing inspections ensure that the work complies with applicable codes.

If you plan to sell your home or building, the Building Division maintains a permit and inspection record for your property. Prospective buyers will be able to review the permit issuance and inspection records.

2. When do I need a permit?

A building permit is required for all new construction including buildings, fences, sheds, decks, gazebos, pergolas, patios, sidewalks, driveways, irrigation systems, pools, and hot tubs. A building permit also is required for existing structures where the work to be done is regulated by a code. For example, any changes or replacement of water or gas piping, wiring, heating and central air conditioning systems, or water heaters require a permit. Work that affects the structure of any wall, door or window opening, roof element, etc., as well as replacement of windows, doors and permanent exterior coverings such as roofing and siding requires a permit. If you have any questions about whether a permit is required, please call the Building Division at 630-262-0280.

3. Where do I obtain a permit?

Permits are issued at the Building Division in Geneva City Hall, which is located at 109 James St. Office hours are 8 a.m. to 4:30 p.m. Monday to Friday. Call 630-262-0280 for more information.

4. What kind of drawings or plans do I need?

Different types of construction require different kinds of plans. Please check the appropriate informative link above for your type of project to determine what kind of drawings you need.

5. How long will it take for my permit to be approved?

Approval time may vary, depending on the type of permit. Roofing and siding permits can usually be issued at the time of application. Residential and commercial construction permits generally take about two to three weeks to review once the required information has been submitted and there are no unusual circumstances. Unusual circumstances can lengthen this time.

6. Can I start any of my construction project work before my permit is approved?

We require applicants to wait until the permit has been issued before starting any construction. If the project involves demolition, please contact the Building Division to request authorization to proceed under these circumstances.

7. Do I have to pay the permit fees when I apply?

No. Your permit fees are due at the time the permit is issued.

8. What form of payment do you accept?

We accept cash, a personal check made payable to the City of Geneva, VISA and MasterCard.

9. When does my permit expire?

All permits, except demolition permits, will expire one year from the date of issuance. Upon written request, the Building Division may extend the permit for a period of 180 days. For demolition permits, please contact our office.

10. Are inspections required?

Inspections vary depending on the project. All projects will require a final inspection. However, other projects may require additional inspections such as concrete pre-pour, electrical or framing. A complete list of necessary inspections will be on your permit. For more information, please view the appropriate project information above.

11. What do I do when my project is complete?

Once the project is complete, call the Building Division at 630-262-0280 to set up a final inspection. This is particularly important, as it allows us to close our files on your permit.

12. What happens if I don't get a permit?

If you are working without a permit, inspectors will order all work stopped and have any contractors leave the jobsite immediately. Permit fees will double and work cannot begin again until a permit is issued.

13. Do I need to permit to remove a tree in my yard?

A tree removal permit is required prior to the removal of a live Class A or B tree located on private parcels of land that are more than 1.5 acres (65,340 square feet) in size, or parcels of land requiring review and approval of Tree Preservation Plans as set forth in the Geneva City Code, where no on-site work requiring a building permit is involved. Non- class A or B trees can be removed without a permit.

14. Will my construction project require the Tree Preservation Plan Review Application?

Submittal of a Tree Preservation Review Application is required for exterior construction projects on property that contains one or more trees over 10 inches in diameter (measured 4.5 feet above the ground) located within the Construction Activity Zone or Tree Preservation Zone. A good rule of thumb is a 10 inch or larger tree on your property or any sized tree on adjacent public or private property within approximately 50 feet of the construction project. Please refer to Title 8-5C of the Geneva City Code for further information.

15. How do I get a survey of my property?

If you do not have a plat of survey for your property you will need to contact a land surveyor to have one prepared. The City of Geneva does not provide surveys for private property.

16. If I do any work to my home, will my property taxes be increased?

The Geneva Township Assessor's Office is the responsible taxing authority for Geneva. If you are interested in determining whether or not your taxes will be increased, please contact the Assessor's Office at 630-232-3600, and they will be able to give you information on the type of projects that will increase your property taxes.

17. I live in the Historic District of Geneva and want to do some exterior work on my house and property. What is the process of getting a permit?

In order to maintain the historic integrity of properties located within the Geneva Historic District, all applications for building permits for these properties are subject to the review of the Geneva Historic Preservation Commission. A Historic Preservation Review Application will need to be submitted prior to the building permit application. A building permit will not be issued until this review occurs and approval is granted. Please contact the Historic Planner at 630-938-4541 for more information.

18. If I hire a contractor to do my work, who is responsible for obtaining the permit?

The homeowner or the contractor can obtain the necessary permit(s) for the project, but it is the homeowner's responsibility that a permit is obtained.

19. Additional questions?

If your question is not listed here, please contact the Building Division at 630-262-0280.

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Business & Liquor Licenses

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1. Do I need a business license in the City of Geneva?

City code requires certain types of businesses to hold a license. License regulations can be found in the Geneva City Code under Title 4.

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Code Enforcement - Address Numbers

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1. Where am I supposed to post my address numbers?

For reasons of life safety (such as the ability of fire and police personnel to find the location of emergencies), all residential and commercial properties are required to display the assigned address numbers on the building so that they are clearly visible from the street. The numbers are to be a minimum of 5 inches in height, of contrasting color to the mounting surface and within 10 feet of the front door. Script writing (i.e. One-Twenty-Three) does not meet this requirement.

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Code Enforcement - Property Use

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1. What types of animals am I allowed to keep and how many?

Any household is allowed a total of four domesticated animals. This can be any combination of cats and/or dogs. However, there are certain animals that are not permitted to be kept (i.e. potbellied pigs, horses, fowl), for questions about these animals or any others, you should contact Code Enforcement Officer James Forni at 630-262-0284 for further clarification.

2. Can I run my business out of my house or apartment?

Any resident is permitted to run a traditional home occupation as long as it does not change the residential character of the neighborhood. Home occupations are allowed as an accessory use in a primary structure and as a special use in an accessory building in residential zoning districts. There should be no outward indication of the home based business, nor shall any signage be posted. Additionally, there should be no employees other than those living at the house and the business must not cause traffic or parking problems. Finally, only one (1) vehicle associated with a home occupation may be parked at/in front of the residence at any one time.

3. How close to a property line may I run my sump pump water?

The end of the pipe where the water ejects may not be any closer to the property line (public or private) than fifteen (15') feet. Additionally, no water is allowed to pool to such an extent that it creates a public nuisance.

4. How long may I have a portable storage unit or dumpster on my property?

If the portable storage unit is to be used for temporary storage or for moving (such as PODS), or if it is a dumpster, it may be placed in the drive or next to the house for no more than thirty (30) days. If the unit is part of a remodeling project it may be placed for up to six (6) months providing a building permit has been issued.

5. What types of property maintenance problems typically raise concerns of neighborhood residents?

Aside from the above regulations, all property owners should be aware that property maintenance issues can have a negative impact on the appearance and desirability of a neighborhood. Some of the more serious issues requiring prompt attention include unsound roofs, peeling/chipped paint, fallen or missing rain gutters, broken windows and loose/missing siding. Other concerns may include non-working exterior lighting, dilapidated accessory structures (detached garages, sheds) or fencing that is falling down.

6. Are occasional recreational fire allowed?

The use of self-contained outdoor burning devices, permanent or stationary fire pits, and outdoor stationary fire places are permitted within the city within certain restrictions. This would include minimum distance from any combustibles as well as maximum size of the pit as well as the fire itself.

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Code Enforcement - Signs

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1. Where / when can I post my election / political campaign signs?

With the owner’s consent, election / political signs are allowed on private property only. Any election / political signs found on public property will be removed by city staff and properly disposed of.

2. Can I place my garage sale signs on public property?

Garage, yard, rummage sale signs which do not exceed 6 square feet in area are only permitted on private residential property. Such signs shall be limited to one per lot and shall only be permitted between 7 a.m. on Friday and 8 p.m. Sunday.

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Code Enforcement - Vehicles

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1. I have a car that I don’t have plates for, where can I park it?

Any vehicle that is not currently plated must be kept in a garage no matter the age or condition. Additionally, all inoperable vehicles are required to be stored off site or in the garage.

2. Where can I park my car if not in the driveway?

All vehicles must be parked on a hard surface (i.e. concrete, asphalt, paving bricks). If there is no private drive or parking pad, then the vehicle should be parked in the street unless otherwise posted. No vehicle is permitted to be parked on the lawn or on the parkway/tree bank.

3. Can I park my commercial vehicle in my driveway?

The parking of lettered cars, pickup trucks and vans is allowed as long as they do not exceed 8,001 lbs. gross vehicle weight. 

4. How long can I park my trailer in the driveway?

For purposes of loading and unloading, any trailer/recreational vehicle may be parked in front of the residence/structure for a period not to exceed 24 hours. For periods of time over 24 hours, trailers/recreational vehicles are considered to be storage, and must then be relocated to the side or rear yard area or off site. An additional day or two extension, if necessary (because of maintenance, cleaning, etc.), is allowed by calling (630) 262-0284 and leaving a message indicating your address, phone number and date of relocation/removal.

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Code Enforcement - Waste

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1. What is the earliest I am permitted to place my weekly trash for collection?

Garbage cans, recycling bins, and other stickered items for collection may be placed on the curb as early as 6 a.m. the day before the scheduled pickup. After collection, all empty containers / uncollected items should be brought back up next to the house by no later than 8 p.m. that same day.

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Code Enforcement - Yard Maintenance

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1. When do I need to trim back my plantings in relation to the public sidewalk?

All bushes, trees, and ornamental plantings are not allowed to grow to such an extent that they obstruct the use of the public sidewalk. Overhanging trees should be maintained so that there is a clear walking height of not less than 10 feet from the surface of the public walk.

2. How high is my grass allowed to grow before I must cut it?

Grass and weeds must be kept to a maximum of eight (8") inches in height. This would include along fence lines, in planting beds and on parkways/tree banks.

3. Where can I deposit snow that I remove from my drive?

All snow that has fallen on private property should remain on private property. However, if plowed, snow or ice should never be pushed out into/across the street or onto any neighboring properties. In any case, mounds of snow should not be allowed to grow to a height that would cause a visual obstruction of/for vehicular or pedestrian traffic.

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Economic Development

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1. What resources are available to me as I open a business in Geneva?

The City of Geneva Economic Development Department provides a variety of resources to help a business locate in Geneva. Business & Development

2. What permits do I need to open a business in Geneva?

A comprehensive list of permits and licensing can be found on the Permits, Licenses & Special Events page. Business Permits & Licensing

3. How do I get my business listed in the City's online Business Directory?

Businesses who complete the Employers Database form will be listed in the Business Directory by Category, Name, and Business District. City of Geneva Employers Database Form

4. Where do I find a Special Event/Festival Application?

The Special Event Guidelines and Application can be downloaded from the City website. Special Events and Promotions

Special Events and Promotions

5. Where do I find answers to TIF related FAQs?

We have created a comprehensive TIF FAQ page. TIF FAQs

6. What is the sales tax rate on general merchandise sales in Geneva?

Effective July 1, 2018 the sales tax rate for sales of general merchandise in Geneva is 8%. This rate is a combined rate which includes state and local sales taxes as collected by the Illinois Department of Revenue. For more information contact the Illinois Department of Revenue at tax.illinois.gov or 1-800-732-8866.

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Electric

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1. Who is my electric utility provider?

The City of Geneva Public Works Electric Division is a municipally-owned utility that provides you with reliable and affordable energy. The Electric Division can be reached at 630-232-1503.

2. Who do I call about a problem with my electric service?

Contact the Public Works Electric Division at 630-232-1503 Monday to Friday from 7 a.m. to 3:30 p.m.
For emergency calls after hours, please call Geneva Police Department's non-emergency number at 630-232-4736.

3. I am new to the area. How do I apply for electric service?

If you are moving to Geneva, you can fill out an online form or stop by the City’s Finance Department, 15 S. First St. FYI, starting service requests by phone will no longer be accepted. 

4. I am moving. How do I discontinue my electric service?

We are sorry to see you move. Residents can discontinue service by filling out an online form or stopping by the City’s Finance Department, 15 S. First St. FYI, discontinuing service requests by phone will no longer be accepted.

5. Who can answer a question about my utility bill?

Contact the City of Geneva Finance Department, 15 S. First St., by calling 630-232-0854.

6. Who do I call to report a power outage, dim or flickering lights?

Contact the Public Works Electric Division at 630-232-1503 Monday to Friday from 7 a.m. to 3:30 p.m.
For emergency calls after hours, please call the Geneva Police Department's non-emergency number at 630-232-4736.

7. Who do I call to report a problem with a street light out or turning on and off?

Contact the Public Works Electric Division at 630-232-1503, Monday to Friday from 7 a.m. until 3:30 p.m. After hours, you can leave a voicemail message for the Electric Division. Street lighting requests also can be reported to the City online.

8. Does the City of Geneva offer energy incentives or rebates?

No rebates are offered. However, the City provides a return of money to the customer by offering the lowest possible electric rates while keeping their services safe and reliable.

9. What do I do about solicitations to switch energy providers?

You may have received a call or mailing from various energy providers. The City of Geneva owns and operates its own municipal electric system. Therefore, other energy providers cannot provide electric service to Geneva residents or businesses. Investor-owned utilities, such as ComEd are required to allow third party suppliers to offer their services to customers within their service territory. If you have any further questions, please contact the City's Electric Division at 630-232-1503.

10. Who do I call to report a problem with a traffic signal?

The traffic signals are the responsibility of the Illinois Department of Transportation or the Kane County Division of Transportation. To report a traffic light outage, please call Geneva Police Department's non-emergency number at 630-232-4736.

11. Do I need to inform anyone when I want to do a landscape project that requires digging?

Yes. Anyone planning to do an outdoor project that requires any type of digging, regardless of depth or project size, should call JULIE at 800-892-0123 or 811 before they or their contractor begins to dig. The type of projects that require a call to JULIE include; decks/patios, fences, trees/shrubs, mailbox, swing sets, room additions, gardens, fountains, swimming pools, tents and landscaping.

12. I live in Mill Creek. Who do I contact regarding electric service?

Mill Creek is located outside the City of Geneva's corporate boundary limits and does not provide electric service to this subdivision. Mill Creek residents receive electricity from ComEd, which can be reached at 800-334-7661. For other services, please visit Kane County's Mill Creek SSA web page.

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Electric - Net Metering

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1. Are there any costs?

The City does not charge a fee for filing or approval for a net metering application. However, the cost of the net meter is charged to the customer seeking interconnection and must be paid before the interconnection is approved. The Public Works Electric Division will provide the cost of the meter at the time the net metering application is submitted. Building permit fees are handled through the City's Building Division.

2. Why does the City charge a fee for the net meter?

The City’s meter infrastructure does not support net metering without the installation of a specific meter. The net meters are significantly more expensive to purchase than a regular residential meter, and the cost of a net meter has not been accounted for in our residential rates and fees. As such, the cost of buying the meter is borne by the customer requesting net metering.

3. How does the net metering rate work?

Geneva City Code provides for the net metering of energy only. Customers will not be paid for any energy “pushed” onto the grid. Credits for unused energy are accumulated starting May 1 and continue to be accrued throughout the year. On April 30, any unused energy credits are zero’d out and the accruals start fresh on May 1. These dates coincide with the beginning and end of the City's fiscal year.

The base customer charge will still apply to the account, even if the energy usage is zero for billing purposes. The net metering rate is subject to changes and rate-making just as the other rates adopted by the City of Geneva.  

4. Are there limits to the size of the system?

The Geneva City Code allows residential and general service customers to install a PV system that is less than 25kW/AC capacity, provided that the system does not pose a hazard or degrade other residents’ service. Systems larger than 25kW/AC will be considered on a case-by-case basis.

There is no system-wide limit on the total installed PV capacity.  

5. Why does the City require a second meter and ComEd does not?

The City owns and operates its own electric utility and as such, does not procure energy in the same manner as ComEd. The Solar Renewable Energy Credits (SREC) are administered and paid through the Illinois Power Agency (IPA), from which the City does not purchase power. The second meter accounts for the energy being purchased by the IPA through the SREC program and is used for system planning and reconciliation purposes. The second meter is provided by the City at no cost to the net metering customer. The customer also is allowed access to the energy data from the second meter by contacting the City or simply reading the meter on their own.

6. What if there is a disagreement concerning interconnection or net metering?

The disagreement can be submitted in writing to the Superintendent of Electric Services Aaron Holton by:

• Email
• or by U.S. Mail at Geneva Public Works Department; Attn: Superintendent of Electric Services; 1800 South St., Geneva IL 60134.

If, after a reasonable time, the matter is not responded to or resolved, the net metering customer can seek relief through the Illinois Administrative Review Law process.  

7. Can I add more panels after the net metering application is approved?

Yes. The approved net metering application can be amended to account for additional panels, provided the system does not exceed 25kW/AC. The customer will need to provide building permits for the expansion, and an updated net metering application reflecting the changes should be submitted.  

8. Does the City allow battery storage?

Yes, any battery storage device must be included in the net metering application. If battery storage is added after the initial net metering application approval, an amended application must be submitted and approved by the Public Works Electric Division, along with the applicable building permits and approvals.  

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Finance Department

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1. How do I start and/or stop my utility (electric, water and sewer) service?

The City of Geneva requires a minimum notification period of two business days to start and/or stop utility service. There are two ways you can start/ stop your utility service:

• Submit an online form to the City; or
• Visit the Finance Department at 15 S. First St. Business hours are 8 a.m. to 4:30 p.m. Monday to Friday.

2. How do I pay for my utility bill?

The easiest way to make a payment is using the City’s secure portal. Customers can use a credit card (Visa, MasterCard, Discover, and American Express) to pay their bill immediately, schedule a payment or set up reoccurring payments.

The portal also accepts eCheck transactions, which are similar to autodraft but these one-time payments can be managed by the customer.

For those looking for other options outside of online payments, customers can:

• Mail a check payable to the City of Geneva, Dept. #8050, P.O. Box 87618, Chicago, IL 60680-0618
• Visit the Finance Department, which is open from 8 a.m. to 4:30 p.m. Monday to Friday
• Call the City's interactive voice response system at 877-875-2709 (have your account number ready)
• Place a check in an envelope at any City dropbox by 7.30 a.m. at the following locations:
  
  
  1. Behind City Hall – 22 S. First St. (enter off State Street and proceed south towards James Street)
  2. Fire Station No. 1 – 200 East Side Drive
  3. Fire Station No. 2 – 2530 Fargo Blvd.
  4. Drop slot outside of the Finance Department, 15 S. First St.

3. I received a yellow "Past Due Notification Letter," can I make payment arrangements?

Prior to receiving the yellow notice, you would have received a white “Past Due” letter indicating that you can make payment arrangements. However, upon receiving the yellow “Past Due” notice, no payment arrangements can be made. You are required to pay the balance due in full to prevent your utility service from being disconnected. Payment in full (including penalties and reconnection fees) must be made in cash, cashier’s check, money order or credit card either by calling 630-232-0854 or in-person from 8 a.m. to 4:30 p.m. Monday through Friday at the Finance Department, 15 S. First St., Geneva. Please do not pay online or use the drop boxes.

4. My utility service has been disconnected, what should I do?

The utility service can be reconnected if your delinquent utility account balance has been paid in full (including penalties and reconnection fees) with cash, money order, certified check or credit card. Checks will not be accepted. Payments can be made in person at the Finance Department, 15 S. First St., or by calling 630-232-0854.

A reconnection fee will be assessed to your account based on the time/day service was reinstated:

• $75 between 7 a.m. and 2:30 p.m.;
• $250 between 2:30 p.m. and 9:59 p.m.; and
• $300 on a Sunday or on a designated City holiday. 

After business hours, payments can be made at the Geneva Police Department, 20 Police Plaza, or by calling 630-232-4736.

5. What if I dispute a charge on my City utility bill?

If you have a discrepancy on your bill, please notify the Finance Department staff prior to the next billing date by calling 630-232-0854 from 8 a.m. to 4:30 p.m. Monday to Friday. Our staff will be happy to help resolve the situation accordingly.

6. I made a payment through my bank's Online Bill Pay service. Why did I receive a late penalty?

Your financial institution may offer a service, often known as online bill pay, that allow customers to make bill payments without having to write a check and mail them. Often, the financial institution will withdraw money from your account and remit the payment to the City. Depending on your financial institution, the method they send your utility bill payment can vary and it can take several days or possibly weeks to reach us. If we do not receive a payment by the due date, a late penalty is assessed and applied to your account. The delay in receiving the payment can potentially cause an disconnection in service due to non-payment. Please allow additional time for online bill pay to process when you submit your request through your financial institution.

7. What are the current electric rates?

Check the City’s website for the current electric rates.

8. What are the current water and sewer rates?

Check the City’s website for the current water and sewer rates.

9. How do I check my water usage?

The City’s website has directions on how to check your water usage.

10. How do I check for water leaks?

Find directions online for how to check for water leaks.

11. Who are the utility service providers within City of Geneva?

The City of Geneva provides and bills for electric, water, wastewater utility services provided within City boundaries. The Mill Creek subdivision is not located within the City of Geneva's boundaries.

The other utility service providers are:
• Nicor Gas
• Lakeshore Recycling Systems (Trash & Recycling)
• AT&T
• Comcast
• MetroNet

12. What is the cost of recycling?

Recycling is provided at no cost to the resident. It is collected each week by Lakeshore Recycling Systems. If you should need a recycling cart, please contact Lakeshore at 630-581-8650 or via email.

13. Who provides garbage pickup service?

Weekly garbage pickup service is provided by Lakeshore Recycling Systems. Learn more about the refuse services offered to Geneva residents.

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Hazardous Household Waste

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1. What if I accidentally break a CFL in my home?

CFLs are made of glass and can break if dropped or roughly handled. Be careful when handling a bulb, and always screw and unscrew the bulb by its base (not the glass). Never forcefully twist a CFL into a light socket. In the event of breaking a CFL, you can clean it up through the following procedures:

Note: Intact used bulbs can be recycled at most Home Depot and Ace Hardware locations. Broken CFL’s are not accepted and must be disposed of at a hazardous household waste facility.

* Do not use a vacuum cleaner to clean up the breakage. This will spread the mercury vapor and dust throughout the area and could potentially contaminate the vacuum.

* Keep people and pets away from the breakage area until the cleanup is complete.

* Ventilate the area by opening windows, and leave the area for 15 minutes before returning to begin the cleanup. Mercury vapor levels will be lower by then.

* For maximum protection and if you have them, wear rubber gloves to protect your hands from the sharp glass.

* Carefully remove the larger pieces and place them in a secure closed container, preferably a glass container with a metal screw top lid and seal like a canning jar. A glass jar with a good seal works best to contain any mercury vapors inside. Other jars that can be made of glass and also work are pickle, peanut butter and applesauce jars. Not ideal but also a good choice for containing breakage is a heavy duty No. 2 plastic container with either a screw lid or push-on lid such as a joint compound bucket or certain kitty litter-type containers.

* Next, begin collecting the smaller pieces and dust. You can use two stiff pieces of paper such as index cards or playing cards to scoop up pieces.

* Pat the area with the sticky side of duct tape, packing tape or masking tape to pick up fine particles. Wipe the area with a wet wipe or damp paper towel to pick up even finer particles.

* Put all waste and materials into the glass container, including all material used in the cleanup that may have been contaminated with mercury. Label the container as “broken lamp.”

* Remove the container with the breakage and cleanup materials from your home. This is particularly important if you do not have a glass container.

* Continue ventilating the room for several hours.

* Wash your hands and face.

* Take the glass container with to a facility that accepts household hazardous waste (Closest: Naperville Fire Station No. 4, 1971 Brookdale Road. Open every Saturday and Sunday 9 a.m. to 2 p.m. except holidays) If there is no permanent facility near your home, keep the glass container in a safe place until the next one day household hazardous waste collection occurs in your area. Do not take a broken CFL to a retail collection facility.

* When a break happens on carpeting, homeowners may consider removing throw rugs or the area of carpet where the breakage occurred as a precaution, particularly if the rug is in an area frequented by infants, small children or pregnant women.

* Finally, if the carpet is not removed, open the window to the room during the next several times you vacuum the carpet to provide good ventilation.

2. Where can I recycle old or unwanted fire extinguishers?

Fire extinguishers can safely be recycled at the hazardous waste facility at Naperville Fire Station No. 4, 1971 Brookdale Road. The facility is open from 9 a.m. to 2 p.m. Saturday and Sunday except for holidays.

3. Where can I recycle medical sharp needles?

Health Care Facilities
Sharps containers represent one of the largest pieces of the medical waste “pie.” In one average hospital alone, nearly 13 tons of plastic are incinerated annually in the form of sharps containers.

Reusable sharps containers offer an alternative that can divert millions of tons of plastic from incinerators, where harmful chemicals can be released into the atmosphere.

Reusable sharps containers are steam sterilized at high temperatures and pressure in autoclaves that renders any potentially hazardous or infectious waste inert. Medical waste from these sharps containers will go through the same process which allows this material to be safely transported as non-hazardous waste to landfills.

Also, there are currently options available that offer containers with up to 25 percent recycled plastic for use in medical facilities.

Individual Home Injectors
Current U.S. EPA guidelines suggest disposing all sharps (needles, lancets and syringes) in a secure household plastic container or coffee can with a secure lid, although it is prudent to check with your local waste management department as this is not legal in some states.

Community Collection Sites
Sharps users can take their filled sharps containers to appropriate collection sites such as doctors’ offices, hospitals or pharmacies. Services are usually free, so be sure to check with your pharmacist or other health care provider for availability in your area.

Check with your local waste provider to find if sharps are collected at hazardous waste sites.

Mail-Back Programs
These programs allow sharps users to place their used sharps in special containers which can then be returned by mail to a collection site for proper disposal. Fees vary, depending on the size of the container. Again, check with your health care provider, pharmacist, yellow pages, or search the Internet using keywords “sharps mail-back.” These programs are especially well-suited for rural communities that do not typically provide a medical waste pick-up service

Syringe Exchange Programs (SEP)
Sharps users can safely exchange used needles for new needles. Contact the North American Syringe Exchange Network at 253-272-4857.

At-Home Needle Destruction Devices
There are several products manufactured that allow the self-user to safely destroy used needles at home. These devices sever, burn or melt the needle, rendering it safe for disposal. Please check with your pharmacist or search the internet using keywords “sharps disposal service.

4. Where can I take my household batteries (AA, AAA, B, C, D, 9-volt)?

They can be taken to Geneva Public Works, 1800 South St., from 7 a.m. to 3:30 p.m. Monday through Friday.

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Historic Preservation

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1. Do I have to get a permit when altering my property?

A building permit is required when any substantial alteration is proposed. If alteration is proposed for a building in the Historic District, then the Historic Preservation Commission must review the application.

2. What is the Geneva Historic Preservation Commission?

The HPC is a seven member board that is appointed by the Mayor and City Council.

3. When does the HPC meet?

The HPC meets at 7:00 p.m. on the third Tuesday of each month in the Council Chambers at City Hall, 109 James Street.

4. When was the HPC established? What is its purpose?

The HPC was established in 1982 when the City of Geneva adopted a preservation ordinance, similar to those enacted in other municipalities across the United States. The purpose of the HPC is to protect buildings and neighborhoods in the City which have special historic, architectural, and cultural character. The HPC is responsible for the review and approval of exterior projects on historic properties. When adopted in 1982 the HPC was advisory. In 1994 the preservation ordinance was updated, giving the HPC binding review authority.

5. What is a historic property/historic designation?

Article 19 of Geneva Municipal Code establishes a process for the identification, designation, and protection of historic properties that are valuable assets to the city. Historic properties are distinctive areas or sites; a place of historical significance characterized by buildings and trees, architectural design and landscape features. It may be monumental or simple, residential or commercial. Historic buildings and districts are a legacy, linking present and future generations with their heritage. Under article 19, properties that are determined to be architecturally and/or historically significant may be designated as:
• Landmarks (individual properties)
• Historic Districts (areas of distinctive historic character)

6. What are the designated historic properties in Geneva?

Geneva has one local historic district consisting of about 670 properties, the Geneva Historic District, which was designated by ordinance in 1987. It contains two historic districts – the Central Geneva Historic District and the North Geneva Historic District – that were listed in the National Register of Historic Places in 1979 and 1982 respectively. Geneva has two individual landmarks: the Henry Bond Fargo residence at 316 Elizabeth Place and Riverbank Laboratories at 1512 Batavia Avenue, designated in 2006 and 1999 respectively. Other properties listed on the National Register include the Country Day School at 1250 South Street, the Fabyan Windmill at 1500 Crissey, and Fabyan Villa at 1511 Batavia Avenue. See page three for a map illustrating the locally-designated properties.

7. What is the difference between listing in the National Register of Historic Places and local designation?

The National Register is our nation’s official list of historic places deemed worthy of preservation; it simply recognizes a site or area’s historical, architectural, cultural, or archeological significance. While the National Register provides recognition of a historic or architecturally-significant property it does not protect properties from inappropriate changes or demolition. Local designation offers protection against incompatible changes or demolition by requiring review and approval by the Historic Preservation Commission prior to receiving a building permit.

8. What does it mean when your property has historic designation?

Locally designated properties and districts are better protected from unmanaged change. This protection is similar to that provided by modern home associations. Nationally, property values stabilize and typically increase as a result of local historic designation and the added protection it brings. Additionally, neighborhood residents have an opportunity for public input during the design review process. In addition, as a Local Landmark or a contributing building within a Historic District, your property may qualify for state or federal tax benefits. These tax credits are available for rehabilitation work done on eligible historic properties.

9. What types of projects require review by the Historic Preservation Commission?

Any project affecting the exterior appearance of a historic property that requires a building permit needs approval by the HPC. Examples of projects include: window replacement, re-siding, addition to existing building, demolition, new construction – garages, outbuildings, porches, decks, fences, enclosure or removal of porches, adding dormers, removal of exterior trim and chimneys, installation of new driveways or sidewalks, etc. Before beginning your project make sure that the project does not require a building permit/HPC review and contact staff.

10. Is interior work or routine maintenance reviewed?

No. Interior work and routine outdoor maintenance such as exterior painting, replacing faulty guttering, and landscaping (except removal of mature trees) will not require review.

11. How do I apply for HPC review?

HPC approval is required for any exterior project that needs a building permit. Complete a building permit application, HPC review application and submit information that illustrates the proposal (elevation drawings, site plans, floor plans, information about materials, etc). Applications for HPC review are due no later than two weeks prior to the HPC meeting. Some applications may be administratively approved by Staff. At the HPC meeting, the Commission will review the proposal and approve, approve with conditions, or deny the application. Contact staff to ensure that you are submitting the required information.

12. What criteria does the HPC use when reviewing my project?

The HPC uses the nationwide preservation review standards that are established by the National Park Service - the Secretary of the Interior’s Standards (SOI Standards). For more information online - http://www.nps.gov/history/hps/tps/standguide/

13. Can I appeal the decision of the HPC?

Yes. If a proposal is denied by the Commission, you may opt to revise your proposal using the HPC’s recommendations. If you do not wish to revise your proposal and wish to appeal, you may do so in writing to the Building Commissioner who will recommend review by City Council.

14. How do I nominate a property for local designation?

Contact staff. Complete a landmark nomination form and provide supplemental information about the property (or properties) that indicates how it meets the criteria for landmark designation. A public hearing is required. All communication that is required for the landmark nomination process is at the nominator’s expense

15. Can I get assistance from Staff before I start designing my project?

Yes, Staff is happy to advise property owners on developing a concept for their construction. Staff may be able to provide valuable information about zoning and how to comply with the SOI Standards.

16. How can I research my property or history about Geneva?

Aside from numerous online sources, the Geneva History Museum is a great source for historical information about the City of Geneva and may have information about your property. The museum is located at 113 S. Third St. and can be reached by calling 630-232.4951. 

17. Will the Commission tell me what color to paint my house?

The answer to that often asked question is “no.” Repainting your house, in the absence of any structural changes, does not require a permit. However, if any assistance were needed in making a color decision, the Commission would be very willing to help.

18. I live in the Historic District and I want to add on to my home. Can the Commission prevent me from doing this?

The Commission may oppose an addition that is insensitive to the design of your home or inappropriate for the neighborhood. The Commission will offer advice on how to amend an inappropriate plan if it is reasonable to think some changes would bring about a positive result.

19. Does living in the Historic District prevent me from tearing down my house?

The Commission strongly discourages demolition. This act eliminates the very fabric of history that makes the District what it is. We strongly encourage innovative plans that incorporate our older structures into useful spaces for today's living needs.

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Human Resources

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1. How do I find out about current job openings with the City of Geneva?

All positions are advertised on the City’s Job Opportunities Page. If you are interested in a position that is not currently open and would like to be informed when we are accepting applications for that position, visit our Notify Me module and select "City Job Postings." You will be notified by email if any positions become available.

2. How do I apply for a job with the City of Geneva?

All open positions are posted on the City's Job Opportunities Page. Paper applications are accepted at City Hall 22 S. First St., Geneva, IL 60134.

If you do not have access to a computer with internet service, please visit the Geneva Public Library.

If you require an accommodation for the application process, please contact the City's Human Resources Division by calling 630-232-0867. Normal business hours are from 8 a.m. to 4:30 p.m.  Monday through Friday.

3. May I apply for positions that are not currently posted?

No. We only accept applications and resumes for open posted positions.

4. Can my resume be used in place of the online application?

No. It is important that your application displays all of your experience and education. You can attach your resume, but you must also complete all sections of the application, especially the work and education fields. Incomplete applications may be rejected.

5. What is the process once I have applied and how long does the selection process take?

The length of each hiring process will vary, but the intent is to move as quickly as possible. After the application deadline, the process may take two to three weeks before interviews are scheduled. You should receive notice from the City regarding your status or when you are no longer under consideration within four weeks of the application deadline.

6. Is there a job description for the position?

Job descriptions for open positions are typically available when the job announcement is posted. If the job description is not attached to the job announcement and you would like a copy, please contact Human Resources by email or call 630-232-0867.

7. What if I am not selected?

All applicants will be informed of the decision reached. Applicants who are eliminated and not given an interview will be notified via email as soon as possible. Applicants who receive an interview and are not selected will be given a phone call. Do not be discouraged if you are not selected for a position. Please continue to reapply for future jobs with the City of Geneva.

8. If I want to apply for multiple positions, do I have to submit the application for each position?

Yes. You must submit a separate application for each posted position in which you are interested.

9. What type of new hire employment screening is completed upon job offer?

Post-offer screening may take between three to six weeks before an employee starts a new job with the City. Employment screening includes a background check, physical, and drug screen. Police and Fire related job opportunities may require additional screening measures, such as a polygraph exam. Other positions of a confidential or financial nature may be subject to a credit history check and confidentiality agreement.

10. What benefits do employees receive?

Fringe benefit summaries for all bargaining unit and non-bargaining unit positions may be found online.

11. Questions not answered?

If you have additional questions, contact the City's Human Resources Division by email or call 620-232-0867

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Mill Creek Subdivision

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1. I live in Mill Creek. Who do I contact for services?

The Mill Creek subdivision is located in unincorporated Kane County and outside the City of Geneva's boundary limits, therefore the City does not provide services to this area. For more information, visit Kane County's Mill Creek SSA website.

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Planning and Zoning Commission

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1. What is the Planning and Zoning Commission?

The Planning and Zoning Commission is a new commission that has combined the roles of the Plan Commission and the Zoning Board of Appeals. It will serve as a recommending body regarding petitions for general amendments to the zoning ordinance, zoning map amendments, zoning text amendments, special use permits, planned unit developments, subdivisions, site plan review, and now variations as well. This new body will streamline the review process, making it easier for applicants. 

2. How long does the Planning and Zoning Commission review process take?

The goal for the Planning Division is to completely process Planning and Zoning Commission applications in 8 to 12 weeks. A single review letter incorporating all of staff’s comments is forwarded to the applicant approximately 4 weeks after the original submittal. If revisions are requested, the applicant should respond to staff’s comments and submit revised plans within 10 days in order to remain within the 8 to 12 week time frame. If additional revisions are required, the applicant submittal and staff review process will continue until the documents are deemed sufficient for Planning and Zoning Commission consideration. Once the application documents are in order, the request is forwarded to the Planning and Zoning Commission for consideration.

3. What is the likelihood that my Planning and Zoning Commission application will be approved?

City staff cannot predict how the Planning and Zoning Commission will vote on a particular request. The Zoning Ordinance establishes specific standards for requests such as variations or special uses which the Planning and Zoning Commission uses to evaluate individual requests. The applicant should apply the relevant standards to their request and make a judgment whether or not they believe sufficient evidence can be provided to demonstrate compliance with each standard. The Planning and Zoning Commission will also consider staff’s recommendation and any testimony submitted at a public hearing. Staff’s recommendation will include an evaluation of any applicable standards and may include recommended conditions of approval to ensure that each standard is satisfied. However, staff’s recommendation is not a guarantee of the approval.

4. Do the changes I want to make to my commercial building require site plan review?

Site plan approval is required for multiple-family and nonresidential development under the following intended situations:

• Any new principal structure (or complete redevelopment of any site) or the use of land for nonresidential purposes
• Where an existing principal structure erected prior to the date of adoption of the Zoning Ordinance is proposed to be expanded, for which the sum total of gross floor area expansion(s) since the date of this title are equal to or greater than 25% of the total gross floor area of said structure
• Any new or modified building and/or site improvements for a zoning lot which has previously received site plan approval under the Zoning Ordinance, re-approval of the plan is required for components of the plan which depart from the approved site plan
• A site plan shall not be required exclusively as a change of use except where such change of use results in increased off-street parking requirements which cannot currently be met on the site
• A site plan shall be required along with any application for a special use permit or a special use permit amendment for any nonresidential or multifamily development

5. What is the purpose of site plan review?

Site plan review and approval is required to ensure that the use and development of land as authorized under the Zoning Ordinance is undertaken in an orderly and proper manner that furthers the public health, safety and welfare and makes adequate provision for assuring the availability of appropriate public and private services and amenities and for minimizing the adverse effects of such development. Site plan review is also intended to avoid and prevent deterioration of the function, character, and appearance of the City and provide a favorable environment for residents and business, and to preserve and protect property values within the City.

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Police

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1. Is the Geneva Police Department open 24 hours per day?

The Geneva Police Department provides service 24 hours per day. A records specialist is available to handle general inquiries and can be reached at the department's non-emergency telephone number at 630-232-4736.

2. How long am I able to leave my car parked on the street?

City ordinance requires that your vehicle be moved every 24 hours. If for some reason you are unable to move your car, advise our staff by contacting the Police Department's non-emergency number at 630-232-4736.

3. Are there any parking restrictions in the winter?

There is no parking on emergency snow routes when 2 or more inches of snow falls. Parking is prohibited on residential streets once 3 inches of snow. Parking bans are declared by the City's Public Works Department, which are posted on the City's website. Your cooperation allows for safe and efficient removal of snow to make travel safer for our residents.

4. If my driveway is full of vehicles, can I park across the sidewalk?

City ordinance does not allow a vehicle to be parked in a manner that blocks the sidewalk.

5. Where do I park if I need to commute into the City?

The City has a parking deck located on South Third Street and an overflow parking lot along Route 31 just south of the railroad viaduct. Both of these parking options are available for a daily fee. The City also has several permit parking lots near the railroad tracks on Third Street. These permit parking lots require a quarterly payment to utilize. Please note, there is a waiting list for these permits.

6. I have prescription medication that needs to be disposed. What do I do with it?

The Geneva Police Department has a prescription disposal program in our lobby. If you are a Geneva resident, you can stop into the lobby and a records specialist will assist you in disposing of the unwanted medication.

7. I am going to have a child and wanted to assure the car seat is installed properly. Is there anyone who can assist me?

The Geneva Police Department has several certified child safety seat technicians who can assist residents with installing their car seats properly. Call the department's non-emergency number at 630-232-4736 to set up an appointment with one of our technicians.

8. My neighborhood is interested in hosting a block party. Is there anything that I need to do?

A block party application can be found on the City's website or picked up at the Police Department, 20 Police Plaza. There is no fee for this application. The form assures that our public safety partners are aware of any road closures that might be associated with the block party. In addition, the application allows for the block party host to request a visit from our police and fire departments.

9. I am going away on vacation and wanted to know if police would keep an eye on my residence?

The Geneva Police Department offers a vacation watch program. The application can be found online or can be picked up at the department, 20 Police Plaza. This assures that a police officer will drive by your home specifically at least once per day. If you choose, you will receive an email notification from our department when the daily vacation check has been completed.

10. I was wondering what the speed limit is on residential streets in the City of Geneva?

The majority of residential streets within our community are posted as 25 mph. The Police Department provides speed enforcement to promote safety within our neighborhoods and on our roadways.

11. I am concerned about a speeding issue in my neighborhood. Is there something I can do?

If you are experiencing an ongoing speed issue, contact the Geneva Police Department's non-emergency number at 630-232-4736. We will assign extra traffic enforcement and utilize our speed display trailer in an effort to educate motorists.

12. I live next to a park and wanted to know if I can let my dog run around without its leash?

City ordinance requires that dogs walking outside a fenced property need to be restrained with a leash.

13. Are pet owners required to clean up after their animals if they make a mess on public property?

City ordinance requires that all pet owners clean up after their animals.

14. Does the Police Department offer tours for children?

The Geneva Police Department facilitates several tours of the facility throughout the year. We frequently have Scout troops and indvidual request tours. If you are interested, call the non-emergency number at 630-232-4736 to schedule a date.

15. How can I learn more about the Geneva Police Department?

Each year, the Geneva Police Department offers an 11-week Citizens Police Academy where residents are given a behind-the-scenes look at what we do. The class historically begins in January. Call the department's non-emergency number at 630-232-4736 for details.

16. If I own a business or residence in Geneva and am concerned about how to prevent crime, is there someone I can contact?

The Geneva Police Department offers a crime prevention program where an officer can evaluate your business or home to advise you of any vulnerabilities that may make the property  more likely to be victimized.

17. I just moved into Geneva and my home has a burglar alarm. Is there anything I need to do?

The City of Geneva has an ordinance requiring homeowners and business owners to complete an alarm permit application. This assures that when police officers respond to a burglar alarm at your home or business, the information reference for keyholders and homeowners is correct. While there is no fee for the application there are financial penalties for multiple false alarms. If no application is on file, the penalty is higher.

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TIF FAQ's

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1. What is a Tax Increment Financing District?

Tax Increment Financing (TIF) is authorized by the Illinois General Assembly as a means for municipalities, after the approval of a redevelopment plan and project, to redevelop blighted, conservation, or industrial park conservation areas and to finance eligible redevelopment project costs with incremental property tax revenues.

2. What is a "tax increment"?

When a redevelopment project area is established, the assessed valuation of the property within the area is documented as the base value of the district. Property taxes continue to be levied and revenues generated from the base value are distributed to local taxing bodies. Revenues generated from any increased property values above the base are set aside to be used for TIF eligible expenses as defined by State Statute. Tax increment is the difference between the amount of property tax revenue generated from the base and the increased assessed value.  

3. Does TIF result in increased tax rates?

No, tax rates stay the same. Only property tax revenues generated from the taxes above the base level are deposited into the TIF fund.

4. What is the “but for” test?

A municipality is required to find that, but for the designation of the TIF district and the use of Tax Increment Financing, it is unlikely that significant investment will occur in the Redevelopment Area. Without the support of public resources, the redevelopment objectives for the redevelopment project area would most likely not be realized. The area-wide improvements and development assistance resources needed to redevelop and revitalize the redevelopment area are extensive and costly, and the private market, on its own, has shown little ability to absorb these costs. Excessive vacancy throughout the area demonstrates that the private market has been unwilling to invest in these properties. Public resources to assist with site preparation and public infrastructure improvements are needed to leverage private investment and facilitate area-wide redevelopment. TIF funds can be used to support building rehabilitation, utility and infrastructure improvements, site assembly and preparation, and environmental remediation. Accordingly, but for the designation of a TIF district, these projects, which will contribute substantially to area-wide redevelopment, are unlikely to occur. 

5. How is a TIF district created?

Illinois law specifies the requirements that must be satisfied for an area to qualify as a TIF district, beginning with identifying the district and the physical and economic deficiencies that need to be cured.

Prior to establishment of a TIF, an area is studied and a redevelopment plan created to demonstrate why an area needs intervention.

Municipal officials and a joint review board made up of representatives from local taxing bodies must review a plan for the redevelopment of the TIF area. A public hearing is held and a recommendation is forwarded to the Committee of the Whole and the City Council. If approved, the Mayor will sign the ordinance into law.

6. What costs are eligible for TIF funding?

Some TIF eligible expenses include costs associated with acquisition of property; rehabilitation or renovation of buildings; financing costs, including interest assistance; demolition and site preparation; construction of public works or infrastructure improvements; professional services including architectural, engineering, legal, etc.; TIF administration.

7. Who monitors the TIF process?

The municipality monitors the progress of the TIF district in concert with the Joint Review Board which is made up of representatives from the major taxing bodies. By law the Joint Review Board meets annually to review the progress and status of each TIF.  In addition, an annual report is submitted to the Illinois Comptroller; these reports are available in the State Comptroller's website.

8. How long is the area designated as a TIF district?

A TIF district exists for a maximum of 23 years.

9. Does TIF divert money from schools?

No. Schools continue to receive all the tax revenue they were entitled to before the creation of the TIF district. As a tax capped taxing body, the school district will receive the full levy amount with or without TIF. 

During the life of a TIF district, the tax increment is invested in the TIF district. Once the district expires, the school district will have access to “new” money. Without the TIF district, development would not occur and the tax increment would not be produced. Not only would new tax money for schools not be generated, but the area itself would remain economically stagnant.

10. What happened during Geneva’s previous TIF district?

Geneva TIF District #1 was established in 1982 and ended in 2005. During that time, the City of Geneva increased the EAV of the TIF district from $1.5 million in 1982 to over $20 million in 2005. When adjusted for inflation, this is over a 600% increase in EAV. This was all done without raising taxes.

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Water & Sewer

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1. I am a business in town with two 4-inch fire protections devices and a lawn irrigation at the same address. How will I be billed?

You will be assessed a $90 fee for your fire protection devices and $15 for the lawn irrigation device, totaling $105 assessed on the October billing cycle on your utility account.

2. I am a residential customer with a lawn irrigation system I do not use. Do I still have to pay the fee?

Yes. Since you have a device that needs to be tracked for the EPA, you will be assessed a $15 from the City of Geneva per ordinance.

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Water Division

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1. There is water bubbling up in my yard. What should I do?

Bubbling or pooling water can indicate a service leak or a water main break. Contact the Water Division at 630-232-1551 between 7 a.m.and 4 p.m. Monday through Friday. If this occurs after hours, call the non-emergency Police Department number at 630-232-4736.

2. How does my meter get read?

The City of Geneva has three meter readers that read both the electric and water for our residents. The meter readers carry electronic devices that are downloaded to the billing system and billed each month. The City is in the process of changing out meters in areas to accommodate an electronic retrieval system. This system will enable the meter reader to simply walk by your home and electronically pick up the read.

3. I had a card left at my home to read my own water or electric meter. Why did this happen?

Occasionally the meter reader is unable to read your meter due to over grown bushes, locked gates, obstruction to the meter area, or a dog in the yard. We ask that you read your water meter in the basement for the most accurate reading of your meter.

4. Where does our City water come from?

The City provides water from both deep and shallow wells. Since 2008, the City of Geneva’s water treatment plant has been in operation. Our website has more information about the City's water treatment plan.

5. I am experiencing low water pressure in my home. What should I do?

There are occasions where the screens inside your faucets have sediment that gathers in them. These screens can be replaced or rinsed and then re-installed. If this problem continues, please contact us at 630-232-1551 between 7 a.m.and 4 p.m. Monday through Friday or you can "Report a Concern" on our website homepage.

6. What would cause a sewer gas smell to come up from my drain?

When a drain becomes dry, sewer odors can enter the residence. If you experience sewer odors in your home, check your basement or utility room floor drain, add a gallon or two of water if you think it is dry. Should this problem persists,"Report a Concern" on our website homepage or call the Water Department at 630-232-1551 for assistance.

7. I am moving into the City of Geneva, and I would like to set up my services. Where should I call?

The City of Geneva provides Water, Sewer and Electric for our residents. Please contact the Finance Division at 630-232-0854. The Finance Division's hours of operation are 8 a.m. to 5 p.m. Monday through Friday.

8. I am moving into unincorporated Geneva (Mill Creek). How do I set up my water service?

The City of Geneva does not service Mill Creek. Mill Creek Reclamation District provides its residents with water. Contact them at 630-208-9898 with questions on the setup of water services. For other service information, visit Kane County's Mill Creek SSA web page.

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Water Meter Replacement

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1. Why is the City of Geneva replacing all of the water meters?

Most of the older water meters have been in service at least 10 years and have exceeded their expected life. The City is upgrading the system to Automated Meter Reading, which will improve efficiency by no longer requiring employees to manually enter the reads.

2. My valve is leaking now that my water meter has been replaced? What do I do?

Per City ordinance, the City is only responsible for the water meter itself. The valves on either side of the water meter are part of the homeowners’ plumbing and responsibility.

3. Does the new water meter transmit any personal information?

 No, the only information sent to the network is the current meter read associated with your water meter.

4. What is the difference between the new water meter and the old water meter?

The old water meter has moving parts that turn and generate a pulse to an outside remote that must be manually read by City staff entering your property. The new water meters have no moving parts and can be read remotely.

5. How much will this cost me to replace my water meter?

Nothing! The City owns and maintains the water meters.

6. How much room will the water meter technician need to replace the old meter?

The technician will need enough room for himself, his tools, and to be able to reach the valves on each side of the water meter. He will also need to be able to place a dishpan underneath the meter to collect any water.