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Reporting Outages
Normal business hours
Public Works Electric Division at 630-232-1503

After-hours, Weekends, Holidays
Police Department at 630-232-4736.

Online requests & social media accounts are not monitored 24 hours a day.

Geneva owns and operates its own electric utility, and we take great pride in providing reliable service to our community. However, like all utilities, we are susceptible to outages stemming from bad weather, animals and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's website homepage. Subscribe for "Community Alerts" via Notify Me.

Sep 20

East Side & Downtown - Sept. 20

Posted on September 20, 2023 at 11:30 AM by Kevin Stahr

The Geneva Public Works Department responded to two power outages early Sept. 20.

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Tag(s): Public Works, Powering Up Blog, Electric Division, East Side, Downtown

Sep 11

Crissey Avenue - Sept. 9

Posted on September 11, 2023 at 1:58 PM by Kevin Stahr

The Geneva Public Works Department responded to an electric outage at 4:30 p.m. Sept. 9 after a car struck an electric pole.

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Tag(s): Public Works, Powering Up Blog, Electric Division, Crissey Avenue

Aug 22

Pepper Valley - Aug. 21

Posted on August 22, 2023 at 9:21 AM by Kevin Stahr

The Geneva Public Works Department responded to an electric outage that started at 5:02 p.m. Aug. 21 after a contractor's truck crane inadvertently struck overhead power lines and damaged utility poles.

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Tag(s): Public Works, Powering Up Blog, Pepper Valley