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Powering Up

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Reporting Outages
Normal business hours
Public Works Electric Division at 630-232-1503

After-hours, Weekends, Holidays
Police Department at 630-232-4736.

Online requests & social media accounts are not monitored 24 hours a day.

Geneva owns and operates its own electric utility, and we take great pride in providing reliable service to our community. However, like all utilities, we are susceptible to outages stemming from bad weather, animals and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's website homepage. Subscribe for "Community Alerts" via Notify Me.

Dec 12

Downtown Outage - Dec. 11

Posted on December 12, 2022 at 11:59 AM by Kevin Stahr

Thirty-two customers lost power at 8:30 a.m. Dec. 11 in downtown Geneva after a squirrel made contact with a power line.

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Dec 05

West Side Outage - Dec. 4

Posted on December 5, 2022 at 3:21 PM by Kevin Stahr

More than 5,200 customers lost power at 10:37 a.m. Dec. 4 on Geneva's west side after a squirrel made contact with ComEd's power line.

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