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Utility Billing FAQs

FAQs

  1. How do I start and/or stop my utility (electric, water and sewer) service?
  2. How do I pay for my utility bill?
  3. I received a yellow "Past Due Notification Letter," can I make payment arrangements?
  4. My utility service has been disconnected, what should I do?
  5. What if I dispute a charge on my City utility bill?
  6. What are the current electric rates?
  7. What are the current water and sewer rates?
  8. How do I check my water usage?
  9. How do I check for water leaks?
  10. Who are the utility service providers within City of Geneva?
  11. What is the cost of recycling?
  12. Who provides garbage pickup service?
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  1. City of Geneva
    22 S. First Street
    Geneva, IL 60134

    Phone: 630-232-7494
    Fax: 630-232-1494
    Hours: Monday-Friday 8 a.m. - 5 p.m.
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