Utility Billing FAQs

  1. How do I start and/or stop my utility (electric, water and sewer) service?
  2. How do I pay for my utility bill?
  3. I received a yellow "Past Due Notification Letter," can I make payment arrangements?
  4. My utility service has been disconnected, what should I do?
  5. What if I dispute a charge on my City utility bill?
  6. What are the current electric rates?
  7. What are the current water and sewer rates?
  8. How do I check my water usage?
  9. How do I check for water leaks?
  10. Who are the utility service providers within City of Geneva?
  11. What is the cost of recycling?
  12. Who provides garbage pickup service?